Help centre
Casual Bookings
19 guides in this section.
- Birthday party bookings — everything you need to knowFrom small gatherings to big celebrations
- Can I book without creating an account?Guest checkout for pitch bookings
- Can I make a recurring booking?Lock in a regular time slot for your group
- Can I use a gift voucher on a pitch booking?Yes — applying a voucher is easy
- How do I book a pitch?Book a pitch online or in the Kikoff Football app
- How do I cancel or reschedule a booking?Plans changed? Here's what to do
- How do I create a party invitation for guests?Download a PNG or JPG invitation after your party is confirmed
- How do I join an Open Game?Grab a spot in a few taps
- How does the pitch booking waitlist work?Get notified when your preferred time opens up
- I didn't receive my booking confirmation emailFind your booking and fix missing emails
- Party deposits and paying the balanceWhat you pay at booking vs before the party
- What are Open Games?Jump into a game — no team needed
- What happens if an Open Game is cancelled?We'll always let you know in advance
- What is a cash booking and how does it work?Pay on the day with a pre-authorised card
- What is a DIY party package?Self-run pitch hire for your celebration
- What is Bubble Soccer and how do I add it to my party?The most fun you can have in an inflatable suit
- What is the cancellation policy for pitch bookings?Account credits, notice windows, and late cancellations
- What pitch sizes and durations are available?Find the right pitch for your game
- What to expect at an open gameArrival, format and on-the-day tips