
Help centre
How can we help?
Step-by-step guides for bookings, leagues, coaching, camps and your account. 94 articles across 5 topics.
General
8 articles
- Getting set up so Kai can help you book a pitch
- How do I contact my local Kikoff team?
- How Kai can help you register for leagues and programs
- One account across multiple Kikoff locations
Account & Payments
21 articles
- Can I pay in instalments using Afterpay or Zip?
- Card declined or failed payment — what to do
- Card expiring soon — what to do
- How do account credits work?
Casual Bookings
19 articles
- Birthday party bookings — everything you need to know
- Can I book without creating an account?
- Can I make a recurring booking?
- Can I use a gift voucher on a pitch booking?
Still stuck? Contact your location or sign in to your Kikoff account for in-app support.